Last Updated: December 27, 2025
Welcome to PetZylo (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit www.petzylo.com.
We may collect personal information that you voluntarily provide to us when you make a purchase, contact us, or interact with our website. This information may include your name, email address, shipping and billing address, phone number, and payment details. Payment information is processed securely through trusted third-party providers.
We may also collect non-personal information automatically when you visit our website. This can include your browser type, IP address, device information, and how you interact with our site, such as pages viewed and time spent.
We use your information to operate and improve our services. This includes processing and fulfilling orders, providing customer support, sending order updates, and improving the functionality and performance of our website. If you choose to opt in, we may also send you marketing communications, which you can unsubscribe from at any time.
We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can choose to disable cookies through your browser settings, although this may affect certain features of the website
We do not sell your personal information. We may share your information with trusted third parties who help us operate our business, such as payment processors, shipping providers, and analytics or marketing platforms. These parties are required to handle your data securely and only for necessary purposes.
We retain your information only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements
Depending on your location, you may have rights regarding your personal data, such as accessing, correcting, or requesting deletion of your information, as well as opting out of marketing communications. You can contact us at contact@petzylo.com to make such requests.
We take reasonable security measures to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
If you have any questions about this Privacy Policy, please contact us at:
Email: contact@petzylo.com
Website: www.petzylo.com